• Language

    Termination Process Terms

    Monthly Autopay Package

    1. If you have a Monthly Autopay Package, you are not permitted to terminate your Agreement during the Minimum Payment Term.
    2. After the Minimum Payment Term, you may terminate your Agreement by giving us written notice (Cancellation Notice) on or before the following dates of your Monthly Autopay Package billing cycle
      1. the 5th day of the month if your Autopay date is on the 16th day of each month; or
      2. the 20th day of the previous month if your Autopay date is on the 1st day of each month.Your Agreement will then expire 1 month after the start of the following billing cycle starting on the 16th day of that month or the 1st day of the following month as the case may be.
    3. If we have not received your termination request in writing, your Agreement will automatically continue after the Minimum Payment Term period by billing you via Autopay each month.
    1. If you hold a Yoga Class Package, you cannot cancel your Agreement in respect of such package.
    2. For the avoidance of doubt, if your request to terminate is given after the dates indicated in Clause 2 above, you will be charged 1 month’s non-refundable Monthly Autopay Fee, and your rights and privileges under your Agreement shall expire 2 months after the last Autopay deduction.

    Prepaid Package

    1. If you have a Prepaid Package, your Agreement will end automatically once you have completed your Prepaid Period (unless you renew your Agreement before the expiry of the Prepaid Period).
    2. You are not permitted to cancel your Agreement during the Prepaid Period.
    PURE Explorer